Reset a team member's password
Use this when a staff member is locked out or forgot their password.
- A login your organization created: a new strong temporary password is generated and returned once (
delivery: "response") — copy it and share it securely. The member should change it after signing in (Settings → Security). - A login the person had before joining your team: no password is set or returned. The member is emailed a link to choose a new password (
delivery: "email",tempPassword: null).
You cannot reset your own password here — use the normal password change flow instead. You cannot reset the password of someone whose role has more access than yours (403 ROLE_ABOVE_YOURS).
Permissions: requires manage access to “Team & roles”.
Authentication: send your organization API key in the X-API-Key header.
Access: full-access API keys only (a read-only key gets 403 READ_ONLY_KEY). Dashboard members need manage access to Team & roles.
curl --request POST \
--url https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password"
headers = {"X-API-Key": "<api-key>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"success": true,
"data": {
"id": "<string>",
"email": "sarah@example.com",
"tempPassword": "Tn6w-Pk3r-Vx9c-Db4m",
"delivery": "response"
}
}{
"success": false,
"statusCode": 400,
"error": "Bad Request",
"message": "\"limit\" must be less than or equal to 100",
"code": "VALIDATION_ERROR"
}{
"success": false,
"statusCode": 401,
"error": "Unauthorized",
"message": "Invalid or missing API key",
"code": "UNAUTHORIZED"
}{
"success": false,
"statusCode": 403,
"error": "Forbidden",
"message": "Access denied",
"code": "FORBIDDEN"
}{
"success": false,
"statusCode": 404,
"error": "Not Found",
"message": "Resource not found",
"code": "NOT_FOUND"
}{
"success": false,
"statusCode": 409,
"error": "Conflict",
"message": "This Idempotency-Key was already used with a different request body. Use a new key for a different request.",
"code": "IDEMPOTENCY_KEY_REUSED"
}{
"success": false,
"statusCode": 500,
"error": "Internal Server Error",
"message": "An unexpected error occurred",
"code": "INTERNAL_ERROR"
}Authorizations
Organization API key (hp_live_...), sent in the X-API-Key header. Create, rotate and restrict keys in the dashboard or with the API keys endpoints; an organization can have two active keys, so you can rotate without downtime. A full-access key can call every endpoint in this reference. A read-only key can call GET endpoints (and create a trading stream token); any other request returns 403 READ_ONLY_KEY. A key with an IP allowlist returns 403 IP_NOT_ALLOWED from any other address. Each endpoint lists which keys can call it under Access.
Headers
Optional. A value that identifies this operation on your side, at most 255 characters. A retry with the same key, method, path and body within 24 hours returns the original response (with Idempotency-Replayed: true) instead of repeating the change. The same key with a different body returns 409 IDEMPOTENCY_KEY_REUSED; a retry while the first request is still running returns 409 IDEMPOTENCY_KEY_IN_PROGRESS. Server errors (5xx) are not saved, so a retry runs again.
255Path Parameters
Team member user ID
curl --request POST \
--url https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password"
headers = {"X-API-Key": "<api-key>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.hyperprop.com/platform/v1/organization/team/{memberId}/reset-password")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"success": true,
"data": {
"id": "<string>",
"email": "sarah@example.com",
"tempPassword": "Tn6w-Pk3r-Vx9c-Db4m",
"delivery": "response"
}
}{
"success": false,
"statusCode": 400,
"error": "Bad Request",
"message": "\"limit\" must be less than or equal to 100",
"code": "VALIDATION_ERROR"
}{
"success": false,
"statusCode": 401,
"error": "Unauthorized",
"message": "Invalid or missing API key",
"code": "UNAUTHORIZED"
}{
"success": false,
"statusCode": 403,
"error": "Forbidden",
"message": "Access denied",
"code": "FORBIDDEN"
}{
"success": false,
"statusCode": 404,
"error": "Not Found",
"message": "Resource not found",
"code": "NOT_FOUND"
}{
"success": false,
"statusCode": 409,
"error": "Conflict",
"message": "This Idempotency-Key was already used with a different request body. Use a new key for a different request.",
"code": "IDEMPOTENCY_KEY_REUSED"
}{
"success": false,
"statusCode": 500,
"error": "Internal Server Error",
"message": "An unexpected error occurred",
"code": "INTERNAL_ERROR"
}